Q1: What methods of payment are acceptable?
A: FOB, CFR & CIF optional; It's mainly depend on client's requirement;
Q2: Do you have machines in stock?
A: Yes, but just the small-scale machines. Machines are different with other products, most of the large-scale machines are designed according to our customers' requirements.
Q3:What's the lead time after placing order ?
A: Usually it takes about 1-2 months after we received your deposit. However, it would depend on our production line schedule(the timing clients place order)and the complication of the item.
Q4: How about the installation? And what if the machine goes down?
A: We will do that. There are two options. a. We could appoint our engineer to your company to debug and repair, as for the cost of this trip such as ticket, visa, accommodation and labor cost shall be on your side. b. On-line service will be provided. If still is under guarantee period, the necessary accessories and parts will be provided free, but the transportation cost of it shall be on your side.